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GDPR Data

Understand how we protect and manage your personal data under GDPR guidelines.

GDPR Data

At Mobile Phones Factory, we are committed to ensuring your personal data is protected in compliance with the General Data Protection Regulation (GDPR). This policy explains how we collect, process, store and safeguard your data, as well as your rights under GDPR.

Purpose of This Policy

The purpose of this GDPR Data Policy is to explain how we handle personal data in accordance with the GDPR, ensuring transparency and compliance with European legal standards.

It outlines the types of data we collect, how we use and process it and the rights you have as a data subject.

Legal Basis for Data Processing

Contractual Necessity:

Processing is necessary to fulfill orders, provide services, or respond to inquiries.

Legitimate Interests:

Processing for the purposes of improving our services, marketing communications and fraud prevention.

Consent:

For specific purposes like email marketing or storing optional cookies, we will request your explicit consent.

Legal Obligations:

Compliance with applicable laws, including taxation, anti-fraud regulations and business accountability requirements.

Data We Collect

Personal Identifiable Information (PII):

Name, email address, phone number, billing and shipping addresses.

Payment Information:

Bank transfer details or payment method specifics (stored securely).

Device and Technical Information:

IP address, browser type and cookies for analytics and user experience optimization.

Transaction Data:

Purchase history, invoice records and order tracking details.

How We Use Your Data

Order Fulfillment:

  • To process payments, confirm orders and deliver goods via secure couriers.

Customer Support:

  • Responding to queries, managing returns, or providing technical assistance.

Marketing and Communication:

  • Sending promotional emails about stock updates, offers and services (with consent).

Business Analytics:

  • TUnderstanding customer behavior and improving website functionality and user experience.

Legal and Regulatory Compliance:

  • Retaining records as required by tax and financial regulations.

Data Retention Period

Personal data is retained for as long as necessary to fulfill the purposes outlined in this policy.

  • Order and transaction data: Retained for six years for legal compliance.
  • Marketing data: Retained until you unsubscribe or request deletion.
  • Cookies: Stored as per cookie duration settings or until cleared by you.

Once the retention period expires, data will be securely deleted or anonymized.

Data Sharing and Third Parties

Couriers and Shipping Providers:

  • Data is shared with DHL, FedEx, UPS, TNT, DPD, or other couriers for order delivery.

Payment Processors:

  • Data is shared securely with payment providers to process transactions.

Analytics Tools:

  • Aggregated and anonymized data may be shared with services like Google Analytics for website improvements.

Legal Authorities:

  • Data may be disclosed to legal or regulatory bodies when required by law.

We ensure all third parties comply with GDPR and maintain appropriate security measures.

Your GDPR Rights

As a data subject, you have the following rights under GDPR:

Right to Access:

You can request a copy of your personal data held by us, free of charge.

Right to Rectification:

If any data we hold is inaccurate or incomplete, you can request corrections.

Right to Erasure:

You may request the deletion of your personal data when:

  • The data is no longer necessary for the original purpose.
  • You withdraw consent (where applicable).
  • You object to processing and there are no overriding legitimate grounds.

Right to Restriction:

You can request limited processing of your data under certain conditions, such as during a dispute about accuracy or legality.

Right to Data Portability:

You may request a copy of your personal data in a commonly used format to transfer to another service provider.

Right to Object:

You can object to processing for purposes such as direct marketing.

Rights Related to Automated Decision-Making:

You have the right to request human intervention if decisions are made solely by automated means.

How to Exercise Your Rights

To exercise your rights, contact us at:

We will respond within 30 days of receiving your request, in accordance with GDPR guidelines.

Data Security Measures

Technical Measures:

  • We use SSL encryption to secure data transfers.
  • Data is stored on secure servers with restricted access.

Organizational Measures:

  • Staff receive regular GDPR compliance training.
  • Access to personal data is restricted to authorized personnel only.

Breach Notification:

In the event of a data breach that may compromise your data, we will notify affected individuals and relevant authorities within 72 hours.

Data Transfers Outside the EEA

If data is transferred outside the European Economic Area (EEA), we ensure it is protected under GDPR-compliant safeguards, such as:

  • Standard Contractual Clauses (SCCs).
  • Adequacy decisions from the European Commission.
  • Binding corporate rules for data processors.

Updates to This Policy

ForCookies are used on our website to enhance functionality, personalize content and analyze user activity. For more details, refer to our Cookie Policy.

Cookies and Tracking Technologies

We may update this policy to reflect changes in our practices or legal obligations. Updates will be posted on our website and significant changes will be communicated to customers.

Contact Us

If you have any questions or concerns about this GDPR Data Policy or how we handle your personal data, please contact us at:

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Mobile Phones Factory Europe specializes in bulk mobile phone sales worldwide, offering competitive prices on new, used & refurbished devices. We’re one of the few wholesalers providing warranties on second hand phones, ensuring reliability and a vast range of models. We ensure quality, reliability and unmatched value for global wholesale buyers

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+353 899 826 428

+353 899 826 428

Forsyth House, Cromac Square Belfast, Northern Ireland, BT2 8LA

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mobilephonesfactory.com is a trading division of Animus Corporation NI Limited.

Animus Corporation NI Limited is incorporated & registered in Northern Ireland. Company Registration No.: NI675814 | VAT No.: XI 375676253

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